Stetson: An American Icon
A biography of John B. Stetson and history of the John B. Stetson Company
Client: John B. Stetson Company, New York. 2017-2020
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Service From the Heart: Strategies That Excel at Customer Satisfaction
J. D. Power & Associates, August 11, 2014
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Our Strong Retirement System
American Benefits Council, American Council on Life Insurance and Investment Company Institute, December 2013
To view issue brief, click this link.
Covering the Uncovered: Final Report of the Conversation on Coverage
Pension Rights Center and Conversation on Coverage, May 2007
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Safe and Sound: A 10-Year Plan for Promoting Personal Financial Security
American Benefits Council, June 9, 2004
Click this link to read the report